Bada Live Chat

Data Processing Agreement (DPA)

This DPA forms part of your Bada Live Chat subscription when you process personal data of EU/UK/EEA data subjects through our platform.

Roles

You are the Controller. Bada Live Chat is the Processor for chat and account data you submit.

Processing scope

Subject matter: live chat, tickets, CRM sync, and related support tools.
Duration: for the term of your subscription plus configured retention.
Categories: visitor messages, contact details, agents, billing contacts.

Security measures

HTTPS in transit, tenant isolation, RBAC, audit logging, optional IP allowlists, and configurable data retention/deletion in admin.

Sub-processors

Current categories: cloud hosting, email delivery, payment processors, optional channel providers (Meta, Telegram, etc.). Request the current list at privacry@bada.com.ng.

Execution

Email privacry@bada.com.ng with your company legal name and billing email to countersign. Enterprise plans include custom DPA amendments on request.